Retail and the international flow of goods are subject to a series of disruptive changes and technological innovation. Online and offline shopping are continuously merging, resulting in a new customer experience, which is has its focus one convenience and advanced user-experience.
The keynote of Click&Collect24 is the following: A customer orders a product online and retrieves it at a pickup station upon notification. This decreases the shipping time and costs. Especially in the face of the Covid-19 pandemic, in which shortened opening hours are affecting retail, Click&Collect24 can be a major asset for retailers due to its process optimizing and convenience– based nature.